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SAFESPORT

SAFESPORT Help

If you have problems - can't login, never get the confirmation email, etc CONTACT the SAFESPORT HelpDesk

Go to the SafeSport website (link above) and use the contact options, FAQ's, etc

WE (NGAUA) have no control or access to this system.

PREPARATION Info - First Time

  • Time – this is a rather lengthy course. It will take at a MINIMUM 90 minutes to complete - the clinic has three 30 minute sections. There IS an option to stop and resume later so don’t panic if you need a break to complete this.

  • The site is BEST viewed on a computer. You can attempt to complete the clinic via a tablet or smartphone but it may be problematic - if you encounter issues complete this via a computer

  • Sound - there are multiple videos in the clinic with sound so you need speakers, etc to hear the videos

Returning Users - Annual Refresher

  • Time – typically 15-30 minutes maximum. There IS an option to stop and resume later so don’t panic if you need a break to complete this.

  • The site is BEST viewed on a computer. You can attempt to complete the clinic via a tablet or smartphone but it may be problematic - if you encounter issues complete this via a computer

  • Sound - there are multiple videos in the clinic with sound so you need speakers, etc to hear the videos

  • You ONLY need to complete ONE refresher course per year - you are not required to complete any additional refresher course options that show on your portal. We simply need an initial or refresher completed date for the current year.

USA Softball Registration Number

  • We’ve preloaded this in your Arbiter Profile under Custom Fields.

  • Open and login to Arbiter (there is a link above to open Arbiter in a new window)

  • Go to your Profile

  • On the left under Account click on Custom Fields

  • Under the NGAUA section you will see USA Reg #

  • Make a note of your USA Reg # - this is required on the Affiliation tie-in

First Time Users

SAFESPORT Clinic - First Time users - Registration

  • Download the PDF (Safe Sport Presentation) on this page - it walks you though the registration process

  • Go to the SAFESPORT website (link/button above)

  • If you are asked to PAY for anything - ** STOP ** and contact us

  • CRITICAL ITEMS

    • You -MUST- have a valid email address - One that you can check to validate/complete the registration process

    • Name entries - not required but recommended it matches your drivers license information

    • Position question - select Official

    • USA Softball Registration number - if SAFESPORT reports a different user (not you)  **STOP** and contact us

    • The "Please check your email..." notice is crucial - if you don't get this message it has not created your Profile - review your entries. Make sure you select SAVE at the bottom of the page after adding the USA Softball otherwise you will never get the email notice.

Completing the Clinic

  • If you are asked to pay for anything ** STOP ** and contact us.

  • Once you sign back in it should be fairly evident (but not pictured in the PDF) what course to complete – should be "SafeSport Trained"

  • REMEMBER - you can pause/close at any time;  it will resume at that point when you sign back in

  • Once you've completed the entire clinic (initial course OR refresher course)

    • Print/screenshot/save your certificate for yourself. We [NGAUA] do -NOT- want to collect certificates.

    • Update the SAFESPORT Completion Date in your Arbiter Profile

      • Open and login to Arbiter (there is a link above to open Arbiter in a new window)

      • Go to your Profile

      • On the left under Account click on Custom Fields

      • Update the SAFESPORT Completion Date with your date of completion (first time or refresher)

Adding an Affiliation - USA Softball

IF you have completed SAFESPORT TRAINED with another group/affiliation do the following:

  • Sign back into SAFESPORTS

  • Select Edit Account

  • Select Profile at the Upper right

  • Scroll down and select Add Membership

  • For USA SOFTBALL - see the section USA Softball to get your registration number

  • Find and select USA Softball from the list

  • Put in your registration number - If SAFESPORT reports a differ user (not you) **STOP** and contact us

  • Let us know you've added the affiliation (preferably via email)

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